Privacy Policy for Koko

Effective Date: 01 April 2024

Introduction

Koko provides a comprehensive suite of services for veterinary clinics, including inventory management, invoicing, pet medical history, and vaccination reminders. This privacy policy outlines how we collect, use, protect, and share information gathered through our website and mobile applications (collectively, “Services”).

Information Collection

Personal Information

We collect personal information such as names, email addresses, phone numbers, and clinic addresses when users register or interact with our Services.

Pet and Client Information

Our Services necessitate collecting detailed information about pets and their owners, including health history and contact details.

Usage Data

We gather data on how users interact with our Services, including page visits and feature usage.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze service usage.

Use of Information

Our primary goal in collecting information is to provide and improve our Services, including:

Sharing of Information

Service Providers

We may share information with third-party service providers for purposes of payment processing, data analysis, and other service-related functions.

Compliance and Safety

We may disclose information if required by law or if necessary to protect the rights, property, or safety of our users, ourselves, or the public.

User Rights and Choices

Users have the right to access, correct, or delete their personal information. Users can also opt out of non-essential communications and manage cookie settings through their browser.

Data Security

We implement security measures designed to protect user information from unauthorized access and disclosure. However, no system can be completely secure, and users provide information at their own risk.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and effective immediately upon update. We encourage users to review the privacy policy regularly.

Contact Information

For questions or concerns regarding this privacy policy, please contact us at admin@koko.vet.