Moving from VetBuddy? Your history comes with you
We bring your VetBuddy records into Koko: every pet parent, every pet, their vaccinations and visit notes, lab reports, invoices and dues.
Migration is part of onboarding. Most clinics are live within a week.
Everything your clinic built up in VetBuddy
| From VetBuddy | In Koko | |
|---|---|---|
| Pet parents | Names, mobile numbers, addresses | Pet parent profiles, ready for WhatsApp bills and reminders |
| Pets | Species, breed, age, sex | Pet records with the full timeline |
| Vaccinations | Every dose with its due date | Vaccination chart; reminders pick up the next due dates |
| Visit notes | Past visits with their notes | Dated visits on each pet's timeline |
| Lab reports | Report PDFs | Attached to the pet's record |
| Invoices and dues | Bills and what each pet parent owes | Bill history, with dues carried into Koko |
From your VetBuddy login to going live
Share access
Give us access to your VetBuddy account. We take the data out from there; you don't export anything.
We move it
Pet parents, pets, vaccinations, visits, reports, invoices and dues are mapped into Koko.
You check it
Open a few pets you know well and compare. We fix anything before go-live.
Switch over
Keep billing in VetBuddy until Koko is ready, then make your next bill in Koko.
A mobile number for every pet parent
Bills, vaccination reminders and lab reports go out on WhatsApp, so the mobile number is the field that matters most. If your old records are missing numbers, ask for them as pet parents visit: a minute at the front desk now saves a missed reminder later.
Compare the two side by side
VetBuddy does some things Koko doesn't yet, such as boarding and e-invoicing, and Koko does some things VetBuddy doesn't, such as Koko AI and the Pet Parent App. See the full, honest comparison on Koko vs VetBuddy.
Questions clinics ask us
Do I need to export anything from VetBuddy?
Will my vaccination reminders keep working?
Do old visit notes come across?
What happens to unpaid dues?
Does migration cost extra?
Bring your VetBuddy records to Koko
Book a 30-minute demo and we'll walk you through the move.